Last Updated: March 3, 2025
At ktmevents.com ("we," "us," "our"), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or services (collectively, the "Service"). Please read this policy carefully. By using our Service, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information when you use our Service:
A. Personal Information:
When you create an account, register for events, or interact with our Service, we may collect personal information, including but not limited to:
Name
Email address
Phone number
Billing information (if applicable)
Payment details (through third-party payment processors)
Profile information (event preferences, images, etc.)
B. Usage Data:
We may collect information about how you access and use the Service, including:
Your IP address
Device information (such as model, operating system, and version)
Browser type and version
Pages visited, time spent on the site, and links clicked
Geolocation data (if enabled by you)
C. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience on our website and mobile application. Cookies are small text files placed on your device that allow us to track usage patterns and remember your preferences. You can manage cookie settings through your browser settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To provide and manage the Service, including event registration, event management, and customer support
To communicate with you, such as sending you updates, notifications, and promotional materials (you may opt-out of marketing communications)
To process payments and manage billing information
To improve the functionality and user experience of the Service
To analyze usage patterns and gather insights about the Service
To comply with legal obligations and protect our rights and interests
3. Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processors, email marketing platforms, and analytics providers. These providers are contractually obligated to handle your data securely and only for the purpose of providing services to us.
Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of our users or others, including to comply with legal processes, enforce our Terms of Service, or respond to claims.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your data.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct any inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communication or contacting us directly.
To exercise these rights or if you have any questions about your personal information, please contact us at the details provided below.
7. Children’s Privacy
Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
8. International Transfers
If you are accessing our Service from outside Nepal, please note that your information may be transferred to, stored, and processed in Nepal or other countries where our servers or service providers are located. By using our Service, you consent to the transfer of your data to these locations.
9. Links to Third-Party Websites
Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and indicating the date of the last update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ktmevents.com
Kathmandu, Nepal
info@ktmevents.com